Hi,
Does anyone know if it is possible when using a PRI and using the DID Service form to somehow limit the amount of incoming calls per DID?
Is it based on the destination of the DID's tenant trunk group? Ex. If DID (555)111-2222 was pointing to x1000 and x1000 was part of tenant 2, and tenant 2 had access to trunk group 2, would that DID only have access to the amount of trunks in group 2?
What I am looking for is to call limit some tenants so they don't use up all the channels on a shared PRI.
I did check the Tenanting Description in the help file and it is detailed but it only briefly mentions PRI Min/Max but not where you go and set it up.
Just wanted to reach out and see if anyone had this situation before.
Does anyone know if it is possible when using a PRI and using the DID Service form to somehow limit the amount of incoming calls per DID?
Is it based on the destination of the DID's tenant trunk group? Ex. If DID (555)111-2222 was pointing to x1000 and x1000 was part of tenant 2, and tenant 2 had access to trunk group 2, would that DID only have access to the amount of trunks in group 2?
What I am looking for is to call limit some tenants so they don't use up all the channels on a shared PRI.
I did check the Tenanting Description in the help file and it is detailed but it only briefly mentions PRI Min/Max but not where you go and set it up.
Just wanted to reach out and see if anyone had this situation before.