Have 5 Agents and one of the agents when logged in takes calls but they cannot hear caller and caller cannot hear them. If you stay on the call long enough you might get short bursts of audio coming in and out. Other agents working fine. Created another agent and it works fine. Running release 7.1. Hve tried agetn at other ACD sets and same issue. Want to try and avoid having to reboot.
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Mitell 3300Mxe ACD agent - no 2 way audio
- Thread starter transfr8
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