Mitel SX 50

[Arr]

Can anyone give me a direction re CFNA from an ONS ext? What I'm trying to figure out is how it is determined that a call transfered to and ext from the console goes back to the console? Might there be a way to change the destination?

Cheers
PhM

 

[avayaman]

been a long time since I worked on an SX-50, but its likely an option in the COS assigned to the local. If you don't have the book for that switch its impossible to figure out, since its all numeric codes.

Paul Beddows

Avaya Consulting, Implementation, One on One EAS & Definity Training for PBX Administrators.

Vancouver, Canada
E-mail avaya@vancouver.hm

 

[Arr]

Paul,
It is set in the COS, I have the book. It appears as if you can set the CFNA of a transfered call either Yes or No and if Yes will go back to the console only. That is what I'm trying to find if/how to change.
Thanks for your reply.

Cheers
PhM
Vic BC

 

[avayaman]

You have to change it from a superset. I found an old pocket guide I had. You plug the superset into the test line, status switch 2 on the control card must be closed.


Press either # or 70 to get into programming mode (take handset off hook. Dial the security code which is hopefully default 7772 or 1234. If correct it will come up with command 100. From what I can see in the pocket guide, Attendant recall seems to be system wide in command 100 programable from 10 to 70 seconds (register d)

100 11333311, the second 3 means 30 seconds recall on no answer, a 40 would mean 40 seconds.

I'm pretty fuzzy on this switch, never worked on them that much & it was awhile ago.

Paul Beddows

Avaya Consulting, Implementation, One on One EAS & Definity Training for PBX Administrators.

Vancouver, Canada
E-mail avaya@vancouver.hm

 

[Arr]

Paul,
Thanks. I got that far. Attendant recall seems to be the only recal available. I was trying to see how the PBX was signalling itself. No digits were sent on line for information purposes. Haven't had a chance yet to try making some ports VMI ports. I think this will make a difference.

Cheers
PhM

 

[avayaman]

Those things were pretty limited. We only put about 5 or 6 of them in the Vancouver area. Their niche was mainly Mom & Pop motels in the north, replacements for the real ugly SX 10's & 20's. We took out an old SX-200 at Imperial Oil & put one in. 5 months later we ended up changing it out to an Option 11, because of its limitations, not to mention the fact we had to network it with 3 other M1's. Replaced a couple of others with Norstars.

Paul Beddows

Avaya Consulting, Implementation, One on One EAS & Definity Training for PBX Administrators.

Vancouver, Canada
E-mail avaya@vancouver.hm

 

[Arr]

Paul,
It is indeed limmitted. But an SX200A is better than the 50 hands down.. can't think of what the Oil company was thinking.. but you are well beyond that now. It looks as if I'll get a Norstar into the property at this point so the whole thing may be moot.

Cheers
PhM