Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Mitel MLAA routing by day/night service

Status
Not open for further replies.

graemegil

Vendor
Aug 18, 2015
5
GB
I have setup 3 different MLAA's for when it is day night1 or night2. I have setup each menu node up as a button on my phone and individually incoming calls route fine. but i cannot route the one ddi to a different menu node depending on the time of day.

I have even tried setting up a Name tag hunt group as the first port of call then in call routing have day night1 and night2 point to the relative menu node, but it is obviously taking that first point of presence to the voicemail hunt group as i get the top level greeting of "if you know the extn .......blah blah"

so the challenge if anybody can help me is to come up with a way for a single ddi to route to a different menu node depending on the time of day
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top