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mitel micollab

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DUMAN_BAYRAM

DUMAN_BAYRAM

Systems Engineer
Apr 28, 2018
2
TR
I am using Mitel Mivoice business Bundle express.
There is only one feature I can not do through client software. "ACD Silient Monitor"
I can not listen to the client software when I am talking to the customer representative.
But I can listen to the agent using this feature in the web browser.
Is there a way I can use this feature from the client software?
 
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