Mitel MCD 4.0 Memory Leak?

[acskmk]

Hello. Has anyone encountered this error..

Generic forms application server: Insufficient memory, please try again later. This is the error message when attempting to change a button mapping on the Multiline Set Key Assignment form.

Here is the software warning message..

UATK_MEMORY: uatk_allocatePools(64) - not enough free memory (16334848) to extend chunks (9)

What has been done to rectify this. The MCD is just two years old. Thanks

 

[wireman50]

Is it set to recover recources every night. Have you tried a reboot?

 

[acskmk]

I am not sure if it is set to recover resources nightly. How would I check for that? We did a reboot. While that solved the initial problem I am more concerned with the long term stability of the controller. Thoughts?

 

[Supernova99]

What software version are you running?
Is this system part of a custer and do you have data sharing setup?
Extended SDS (GDM)
If so try disabling the group reporting (passthrough)
As there was some memeory leak probems in Rel 4.0

Share what you know - Learn what you don't

 

[wireman50]

maintenance commands/programmed reboot schedule display.

 

[acskmk]

SuperNova99: Thank you. It is version 4.0 and yes this controller is one of 4. Part of a cluster w/ SDS enabled. How would disable group reporting?

Wireman50: Thank you. It appears it is on nightly at 2:15..here are the specifics..
PROGRAMMED REBOOT SCHEDULE IS OFF
PROGRAMMED REBOOT SCHEDULED: DAILY 02:15:00
PROGRAMMED REBOOT RESOURCE RECOVERY IS ON
PROGRAMMED REBOOT RESOURCE: RECOVERY 02:15:00
PROGRAMMED REBOOT COURTESY IS OFF

 

[acskmk]

SuperNova99: Correction. Release Level: 4.1 SP2. Software Version 10.1.2.13