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Mitel MBG - understanding RTP settings

augiedawg6123

Systems Engineer
Apr 8, 2025
4
Is it possible to have a single IP address on an MBG, and still get two-way RTP traffic in the following scenarios:

1. Phones registered to MiVB can communicate to phones registered on MBG (locally, not teleworker)
2. Phones registered to MiVB can communicate to phones registered on MBG (externally, teleworker)
3. Phones registered locally to MBG can communicate with phones registered locally to MBG
4. Phones registered locally to MBG can communicate with phones registered externally to MBG

The network profile settings mystify me because it seems like it's impossible to obtain the above. I have a "custom configuration" where ICP side is private IP of MBG, set side is public IP which is NAT'd to the MBG.

If a phone is registered to MBG, doesn't matter if it's internally or externally, it will always send RTP traffic to public IP I have configured. This obviously won't work when the phone is internal. Is it just impossible to have RTP work in any scenario if you have phones registered to MiVB, MBG (some teleworker, some not)??
 
Would be nice if anyone could confirm, but I think I found my answer in MBG Engineering Guidelines. It is not possible to record both LAN and Teleworker sets on a single MBG server. You would need an additional MBG server handling the teleworker sets. I'm sure that's because of this rigid RTP setting where all you get to configure is ICP side and set side RTP.
 
If you have a single IP (LAN), then your MBG config will be that of a DMZ deployment. You will need to be very specific with your NATing rules, Mitel has documented this clearly in the Engineering guidelines.

Yes it is possible for the 4 scenarios you have outlined.
 
Thanks for the reply.

The only way I see this working without spinning up another MBG server would be to configure NAT reflection or NAT hairpining that basically tells the firewall when it receives traffic from the LAN side destined for its public IP, to send it back in using the same destination NAT rules configured to get traffic to private IP of MBG as if it were coming from the public internet. That seems crazy considering there should be an option in Mitel to get it to go to the correct place to begin with.
 
if you have internally connected devices then they can only be src tapped by a MBG that doesnt have a public ip as the set side streaming address

MOST MBG TW require that to be set to allow the publically connected devices to be recorded

we have used mbg sip proxies with 3rd nic for SIp trunk as the SRC server for internally connected devices
and leaving the MBGTW as the SRc for publically connected devices
 

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