Hi,
Wondering if someone can shed some light on this one for me?
Mitel 5000 + MCS All Running fine, Clients have the MCS phone manager installed.
There is a "Global Contacts Directory" set up so they get all the nice screen popping etc, its working great at the staff have been building up the directory as they go along.
But .. They cant edit or delete a contact. Its Greyed out.
I have set a user to Admin ... Still the same
When I login to MCS as Engineer / Telephony .. I still have no option to delete.
Is there a level higher that I dont know about?.
Wondering if someone can shed some light on this one for me?
Mitel 5000 + MCS All Running fine, Clients have the MCS phone manager installed.
There is a "Global Contacts Directory" set up so they get all the nice screen popping etc, its working great at the staff have been building up the directory as they go along.
But .. They cant edit or delete a contact. Its Greyed out.
I have set a user to Admin ... Still the same
When I login to MCS as Engineer / Telephony .. I still have no option to delete.
Is there a level higher that I dont know about?.