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Mitel and smartphone integration question?

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cajuntank

IS-IT--Management
May 20, 2003
947
US
Ok... several months have past since I somewhat posed this question. So here it is again, being closer to my d-day decision time. I will have a Mitel 3300 series system integrating with my OCS2007 and maybe a year or two down the road, with Exchange 2007 for true unified messaging. I have only three phone choices from my carrier; and no I cannot use another carrier because of a state contract deal, the Palm Treo 755p running PalmOS, the UTStarcom XV6900 running WM6 Pro, and Blackberry 8703. We currently use, very lightly I may add, an application that my principals use a PalmTX for called GoObserve. The company that makes this app, will not and does not plan to develope for Blackberry, but we are licensed for either the Palm or Windows Mobile version of their sofware. I know with any of the phones, I'll be able to get mail pushed to me either via ActiveSynch or implementing a BES for the Blackberry.

My question is overall best integration of functions and features to Mitel, Exchange2007, and OCS2007, taking the GoObserve application as a minor consideration.
Any insights?
 
Ok... I think the XV6900 is out of the running and with the problems I'm hearing about Palm (the company), I'm thinking we're going to end up with Blackberry(s).

Blackberry world, here I come :-(
 
I think Blackberry is the direction I'd head. As for integrating things together (Unified messaging, presence, ad. nauseum) We've only looked at OCS, just on a whim, but first impressions were it's an awfully new product and I personally do not feel like becoming a guinea pig for MS while they conduct "wide beta" trials of this product in the retail channel at my expense and suffering. Again my opinion, but you're also jumping in bed w/the devil here because OCS interface appears to be proprietary to Microsoft applications. Tread carefully and take a deep breath. There's plenty of product hype out there but doggone few *USER* reviews where OCS has actually been deployed outside of the lab into a business environment.

 
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