Mitel Alerts every week 1

[MoMurdoc]

Hi,

Since turning on the Mitel alerts we seem to get notifications every Sunday without fail. But when I check the system everything seems to be fine however the logs show a system reboot. I remember a while back speaking with an engineer who said this would happen but I wouldnt have thought it would send alerts for a supposedly scheduled reboot?

Does any one know if this is the case and how to turn it off just for scheduled reboot?

Cheers
Mo

 

[james1982]

thats correct as when the system shuts down alerts are generated.
Dont believe youc an disable the alerts just for a reboot however I would be interested to know if anyone knows otherwise

 

[MoMurdoc]

Just seems kinda strange that it would generate an alert for a scheduled reboot. Does this not defeat the point of having alerts? If it just gets ignored one a week a real issue could get disguised?

 

[LoopyLou]

Maybe some people would like to know that the reboot happened as scheduled.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[MoMurdoc]

Fair enough, I see your point. Does anyone know of a way to make them scheduled reboots and actuall issues obviouse in the alerts?

 

[AlphaMann]

When a system reboots certain services get shutdown or are delayed start during a reboot. If you look at your log files you will see them. A good example is if you have a PRI connection. When the system boots the T1/E1 card comes up later in the boot and then has to re-synch with the connection. Therefore the trunks are showing 100% unavailable and thus generate a critical alarm. No way to really adjust the email on this alarm, unless you never wanted to be emailed an alarm (which I assuming is not the case).