Dear All.
I have a Mitel 5312 IP Phone setup in SIP mode running firmware:
R7.2.02.00.00.31
Boot 02.00.00.31
I have spent hours on this now trying to get the phone to link with my SIP provider. I have tried another SIP provider (sipgate.co.uk) and the same issue.
When I dial a number, after 10 or so seconds it says "Address Incomplete" with an engaged dialtone.
The same SIP services I have successfully configured with both softphone setups and hardware VoIP routers *BT HGV2700 and Draytek 2800V) So I am confident I know what settings I should be putting in!
Looking around in some of the forums, I have noted a few comments saying that R7.2.02.00.00.31 has a bug with SIP, and that R7.2.04 upwards is needed.
Could anyone confirm this? or does R7.2.02 in fact work with a standard SIP provider?
If anyone could shed some light I would be really grateful.
If I do need a minor revision update, would anyone be in a position to help out with the firmware? I don't have an account with Mitel to download them.
I am not looking to pirate the latest feature-rich firmware, just one that works. So if it is the issue and literally a minor update revision will fix it, any help would be very very gratefully received.
Thank you all in advance for your suggestions.
I have a Mitel 5312 IP Phone setup in SIP mode running firmware:
R7.2.02.00.00.31
Boot 02.00.00.31
I have spent hours on this now trying to get the phone to link with my SIP provider. I have tried another SIP provider (sipgate.co.uk) and the same issue.
When I dial a number, after 10 or so seconds it says "Address Incomplete" with an engaged dialtone.
The same SIP services I have successfully configured with both softphone setups and hardware VoIP routers *BT HGV2700 and Draytek 2800V) So I am confident I know what settings I should be putting in!
Looking around in some of the forums, I have noted a few comments saying that R7.2.02.00.00.31 has a bug with SIP, and that R7.2.04 upwards is needed.
Could anyone confirm this? or does R7.2.02 in fact work with a standard SIP provider?
If anyone could shed some light I would be really grateful.
If I do need a minor revision update, would anyone be in a position to help out with the firmware? I don't have an account with Mitel to download them.
I am not looking to pirate the latest feature-rich firmware, just one that works. So if it is the issue and literally a minor update revision will fix it, any help would be very very gratefully received.
Thank you all in advance for your suggestions.