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Mitel 5000 with flashing call key 1 key. 1

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techTM

Technical User
Feb 3, 2011
3
US
We have a Mitel 5000 with a 5330 set that one of the call keys is flashing when on hook and cannot access the key or get dial tone on it.have changed key maps and defaulted set and still flashes on call key 1. Does anyone know what could cause this to happen? We are thinking it was a feature code that was activated but not sure what feature.
 
Features are cleared when you default station (394) . Flashing call key means there's a call on hold on that appearance. Check SAaD, maybe...JUST MAYBE...there's a call just hanging out. Otherwise, default the phone, delete and recreate the extension and rePIN the phone.

I have dreamed a dream, but now that dream has gone from me.
 
I recently headr of an issue regarding keys getting locked up and flashing.

No details right now, I'll update in 12 hours.

**********************************************
What's most important is that you realise ... There is no spoon.
 
Sorry about no update, the tech that ran into this called in sick today.

**********************************************
What's most important is that you realise ... There is no spoon.
 
Ok, this definitely sounds like the bug that the other tech ran into.

He was advised by Mitel support to delete and recreate the station to clear the issue.

**********************************************
What's most important is that you realise ... There is no spoon.
 
Thanks, that is what they did do to resolve.
 
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