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Mitel 5000 using secondary line keys as park keys 1

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kwbMitel

Technical User
Oct 11, 2005
11,505
CA
thread1329-1730030

UPDATE

For anyone interested, an easy solution to my earlier issue has been found that takes less than 5 minutes to implement. Credit to one of my co-workers

Issue, when secondary line keys programmed as phantoms are used as park keys they do not recall unless you use transfer.

You can use system forwarding after all.
[ul]
[li]The first destination of system forwarding will be itself[/li]
[li]the second destination will be the reception or ring group or whatever you want to designate. Second destination timer is configurable (System Forward Advance)[/li]
[li]For the system forwarding path you need to enable CO and intercom recall[/li]
[li]Each "Park" will of course need its own system forwarding path - see first step above[/li]
[/ul]


**********************************************
What's most important is that you realise ... There is no spoon.
 
If you do not designate a 2nd or Last System Forwarding point for the phantom, it will go back to the ext that initially transferred it. Helpful if multiple users park to that extension.
 
@CChave

"Transfer to it" yes

If you read the original thread you will notice that I wanted/Want a key that functions as a single press in/out.

No transfer in, no pickup out.

**********************************************
What's most important is that you realise ... There is no spoon.
 
UPDATE:

We've found another way to do this that is even easier.

For the Phantom extensions, setup a user and enable Dynamic Extension

Make the secondary position the designated recall point and set the timer before activation on the first position as necessary.

**********************************************
What's most important is that you realise ... There is no spoon.
 
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