Mitel 5000 SMDR configuration

[phonetech1]

Hi,
I'm trying to activate SMDR on a Mitel 5000.
I'm in System/Maintenance/SMDR
I've changed SMDR Output to YES,
Above it, Output Port is set to NONE. What should I change it to?
I'm not sure what kind of information goes there and in what format.

Thanks

 

[anothersupportguy]

Output port allows the choice of a serial port on a remote node.

I bet it's already active, however not enabled for the trunks or phones, or your SMDR application is incorrectly configured or isn't supported.

 

[phonetech1]

Thanks for your help. I've got it working.

 

[Commwell]

phonetech1, what did you do to get it working? I have a customer getting ready to activate SMDR & call accounting. I set up the login string & password, but it's not connecting via SSH to port 44000

 

[phonetech1]

you will need a third party call accounting software. I used one from:

http://www.aggsoft.com/pbx-data-logger/buy.htm

They have good instructions on how to configure it. They have a trial version as well.

 

[JohnTas]

Has anyone got a Mitel 5000 working with Mistats call accounting from mistats.info? Do you just set the port to 1752?

I am playing around with it today and will report back what I find.