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Mitel 5000 outgoing calls questions

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mitel15

Technical User
May 27, 2013
25
CA
New to Mitel 5000.
when making outgoing calls, what is the difference between using 92000 and outgoing Key (8)?
Does the outgoing key (8) bypass ARS?
 
Depends what your Outgoing Extn is set at in associated extensions.

If you dial 92000 it goes via ARS, if you press 8 it goes via whatever is programmed as your outgoing extn, this could be set as 92000 as well, alternatively it could be set to access a trunk group directly.
 
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