Mitel 5000 HX 5.1 SP2 ---- Caller ID on copper trunks

[mkimmer]

Just wondering if the customer has caller ID on the telco copper trunks... is there a setting in the system that we need to turn on to make sure it displays on our 8568/8528 phones???

thanks all

 

[sarond]

This may depend on country, I know in Australia CLI is not supported on Analogue Trunks yet.

 

[619Tech]

Caller ID is not enabled by default on Loop Start ports; go into System/Devices and Feature Codes/Trunks, service type is set to None, click on None and you will get a Caller ID drop down option. Do this for all copper trunks.

 

[mkimmer]

that worked thanks