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Mitel 4025 and 420 phones users experiencing echos
- Thread starter asayani
- Start date
Assuming you're on a 3300
Assuming your SW is up to date
Assuming the hardware is in a 2K per Bay
Assuming the problem exists on all sets
Assuming there are no external factors
I assume you will provide better info.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
Assuming your SW is up to date
Assuming the hardware is in a 2K per Bay
Assuming the problem exists on all sets
Assuming there are no external factors
I assume you will provide better info.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
- Thread starter
- #4
To run DNIC sets on a 3300 there must be a peripheral node. This can either be a SX2000 (2K) style Bay or more recently a SX200 style bay.
The first software rel to support SX200 style bays was Rel 9.0, eliminating that choice based on your rev of 8.0.
Is these anything in common with the affected sets? Same card? Same Bay? Headset Use?
Does the problem only occur on external calls, internal calls or both?
Does the site have digital or analog trunking.? What hardware is used for trunks?
Really, it is not possible to provide too much information. Too little only delays things.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
The first software rel to support SX200 style bays was Rel 9.0, eliminating that choice based on your rev of 8.0.
Is these anything in common with the affected sets? Same card? Same Bay? Headset Use?
Does the problem only occur on external calls, internal calls or both?
Does the site have digital or analog trunking.? What hardware is used for trunks?
Really, it is not possible to provide too much information. Too little only delays things.
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
IrwinMFletcher
Programmer
There are 3 possibilities that I see:
1. The sets are calling out an LS trunk, which is not well matched.
2. You are calling out a series of IP trunks (TDM->IP conversions).
3. It's acoustic echo caused either locally or by the far end (hands free mode).
As kwb suggests, you need to be quite exact with the setup/scenarios for people to be of further help.
1. The sets are calling out an LS trunk, which is not well matched.
2. You are calling out a series of IP trunks (TDM->IP conversions).
3. It's acoustic echo caused either locally or by the far end (hands free mode).
As kwb suggests, you need to be quite exact with the setup/scenarios for people to be of further help.
Maybe too obvious to bring up, but do these phones have HEADSETS?
_______________________________________________________________
If you did not take enough time to get it right the first time...
What makes you think that you have time to fix it?
_______________________________________________________________
If you did not take enough time to get it right the first time...
What makes you think that you have time to fix it?
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