Mitel 3300Cx SIP

[FrankL100]

What do I need to connect a SIP phone to a Mitel 3300Cx?
Also, is it possible to route a POTS line (800 number) in the USA and have it ring in a callcenter overseas that has a Mitel 3300Cx? We have teleworker.

 

[LoopyLou]

Question one. Depends on your software load. Older loads required a SIP user license for each SIP phone. I think MCD 4 and lower need the license. In the newer software you just use a normal user license and program the set type as SIP. So you need a free user license in newer software.

Question two. Do you have IP trunks between site? Thats really the only way to get an analog trunk on one site to another. You simply give the analog trunk an answer point of the path on the other site. I guess if you have SIP trunks you could also route the call to the remote site using ARS. Otherwise unless you want to tie up two trunks and call forward in incoming to the number of the ACD group on the other site you are pretty much boned.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[FrankL100]

Regarding IP Trunks meaning we need two static IP at both sides or one static and one dynamic is enough? What analog hardware do we need to connect into the PBX? In the USA (800) we do no have a Mitel 3300Cx.

 

[FrankL100]

I did come across a device called FXO gateway. Does Mitel have tsuch device?

 

[LoopyLou]

Any SIP phone once attached to your network can be a SIP phone on the CX. Some phones have been tested and some have not so it will be hit and miss. You need a user license or SIP user license ( depending on your software load as explained above ) to program up an extension on the CX for your SIP phone to use.

IP trunks are a feature on the CX that allows connections between Mitel CX ( and other ) controllers. You use the IP device that each controller would have been assigned during installation to send calls between the controllers ( once all the trunk programming is in place ).

Mitel doesn't make FXO gateways. Not sure what you mean by "analog hardware to connect into the PBX"?


I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.