Mitel 3300 VM to Email with Numbers passthrough

[Sean Sarre]

Hi

I have a customer which i have configured with vm to email.
The exact config of calls is
Main Number Auto Attendant - Order Line - (not answered goes to VM) This works fine and the vm are then emailed to the customer services the issue arises that they want to have all customers programmed into the system with there numbers but they also want those numbers displayed within the email currently it only shows the vm ext. i.e.8534 and not the number that dialed. Or even if i programmed there names associated with there number they would really like this solution as they can have up to 100 vm a night.

Any ideas please

They are using 3300 mxe latest software and 4xisdn2 BRI lines just for info

 

[kwbMitel]

thread1329-1589712

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What's most important is that you realise ... There is no spoon.

 

[Sean Sarre]

Hi Its the embedded voicemail to email im using

 

[Sean Sarre]

Update - I have now got the number to passthrough onto the email. Yippee

But now i need that number to be displayed as the customer name is there a way to do this ?

 

[kwbMitel]

now i need that number to be displayed as the customer name

Highly doubtful to the point of recommending you not bother even trying

You could try Alpha-Tagging but I doubt that will propogete via VM

**********************************************
What's most important is that you realise ... There is no spoon.