OhioTelecom
Vendor
not a mitel guru at all. i have read the book front to back. it doesnt say one word about idle line preference. it can do it cause some phone do pickup a line when the handset is lifted. can anyone please help?
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mitel 3000
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Are you talking about hotline, where a phone lifts the handset and automatically gets an external line out without having to dial the external access code?
If so it is in extension programming under hotline I believe, I do not work on the 3000's so not 100% sure.
If so it is in extension programming under hotline I believe, I do not work on the 3000's so not 100% sure.
By default taking a phone off hook will select the prime DN (key 1). COS option "ringing line select" when enabled will force a ringing phone to select the first ringing line key when going off-hook. If the phone is in headset mode the user must select the line to go off-hook.
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