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Missing Inbox

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charel

Technical User
Sep 11, 2001
84
AU
Hello - We use OE5 & Win95 on a Novell Network. Over the last few days we have users complaining of missing emails.
I checked MS site & all they suggest is turning the view all read messages option. THIS ISN'T IT!!! The first user i came across i tried changing the message store, compacting folders, trying to open on another machine. None of this worked. The inbox in question is over 42M, and only opens up with around 3 or 4 emails. I noticed that the inbox was salvageable in nwadmin, so i assume it somehow got deleted (maybe when i compacted folders??). I was reading a post by Koldark who uses OE6 & Win XP (i think) & they suggested McAfee - could this be a problem on Win 95/OE5 too?? PLEASE PLEASE suggestions!!! Thanks..
 
This is definately an acknowledged issue with McAfee. From what I've read so far, it seems to be happening on some systems running Windows 2000 and Internet Explorer 5.5 or Internet Explorer 6.

So far McAfee seems to have no solution. (It happened to me today. One mail folder in my Outlook Express just emptied out.)
 
Well, i'm glad to know we're not the only ones affected by this. Did you find a way to retrieve your missing mail folder without corrupting it??
 
Hello,
I have the same problem with W98 and OE5.5. Users use Norton Antivirus 2000 on their workstations.
Have somebody solved this problem?

 
McAfee have just released an update for their scan engine, so hoping that might reduce the problem. I found a utility called DBExtract which extracts various folders from an outlook express message store. It seems to be able to restore messages about 8 times out of 10.
 
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