Missing InBox items.

[HealthScope]

One of my users InBox (outlook 2003/exchange 2003) shows that she has x number of messages in her inbox, but they are not showing up. Any ideas on how to make what's in the InBox show up?

 

[zbnet]

Check that there aren't any filters set on the View for that folder.

 

[HealthScope]

Thanks - I figured that out shortly after posting my question. That was the problem.

Thanks for your response,

Sandi

 

[kylehase]

I have a similar problem if anyone can help.
My problem is that I click send/recieve and it says it's downloading messages. When I check the inbox (or any other folder) there's no new mail. It's as if the mail gets downloaded and discarded completely.

When I check the mailbox via web mail, the box is empty. So I reconfigured the outlook account to use "leave a copy on server" and tried again. It downloads but does not show up. When I check via webmail, it's there.

I've uninstalled outlook, deleted my pst files, reinstalled outlook and everything was fine for a week and it started happening again.

 

[smah]

Is there a 'view' applied as mentioned above? If not, look for mail rules that are doing something that you don't expect.