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Missing Filed Emails

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TechRick

MIS
Sep 9, 2002
6
US
I have a user that is complaining that when they fast file email the emails are not found in the 'Filed' folder. It appears that the emails are only being applied to the contacts. Is there a setting that allows filing in both places? It appears that items stopped being sent to the 'Filed' folder around the time that I upgraded to version 6 from 5.7. Anyone have any thoughts/comments? Thanks, TechRick
 
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