Missing File Name when Attempting to Restore

[ekelly68]

I am having difficulties restoring data from tapes. A little background: The data was backed up using a windows server from unix client to Exabyte 8MM Tapes. I no longer have the original machine or the Arcserve database. I reinstalled Arcserve on another windows box and I am trying to restore to an alternate location.

I have merged the data from the tape into the new database, and all the files I expect are listed. However, when I try to do a restore I get the following error message for every file:

W3402 Unable to Create File (FILE = C:\Data, EC = FILE EXISTS)

C:\Data is the alternate directory I inputed, which gets created if necessary, but no other files are restored. Once I got the same error, but with the FILE = C:\Data\$TMP\$TMP. .. This leads me to believe that the file names/paths are being properly formed on the restore attempt.

Am I missing a step? Or is this a bug with a fix I am missing. I am running Arcserve 7.0 (Build 1110). I realize this is old software, but I don't have much of a choice.

Thanks for any help
Eric

 

[davidmichel]

In general data backed up via a cross platform client agent has to be restored via that same client agent.

so you might have to setup a UNIX box, install the UNIX client agent and restore back to that client agent for this to work.

 

[ekelly68]

Thanks for your help, that was indeed the problem. I had installed the Arcserve for Workgroup, which didn't have the Unix Client capability. I found the code for the Advanced Edition and reinstalled. I could have sworn that I restored to a Windows box before, but maybe I am losing it

Thanks again.
Eric