missing dll

[y3by]

hi ppl
In my organisation , i've a pc that gives me an error in word, and closes the aplication...

the machine is a w2k pc with office XP...

i saw the event viewer and find the following message

"Faulting Aplication winword.exe version 10.0.2627.0, faulting module mssp3pt.dll version 3.1.0.10 , fault adress 0x0000465f"

My question is, what solutions do i have!?

I've reinstaled de office , but it didn't work.
If i get this dll in a pc that don't have problem and put it there it should work!?
did i have to manualy registrate this dll!?

i'm a litle bit lost!!

thanks for reading, and more thanks for helping!!

 

[1976aquaman]

y3by,

Have you tried Word while logging in as a different user? If it works, then you may have a corrupted profile and will need to re-create it. If Word still doesn't work under another username, then you can load that missing dll file. Just do a search for that file from the other PC and check to see the directory where it's installed and just copy it over to the same directory in the problem PC...

1976aquaman
Lemme know if it worked...