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Missing Cursor and Inactive Drop Down Menu

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mrowe

Technical User
Jun 20, 2002
2
GB
Hi,

We run Siebel 7 over citrix (xp) and getting a problem where a small group of users cursors are not flashing in input fields & drop down fields can not be searched with the first letter (e.g. U for United Kingdom).

I thought this might be an xp activeX control problem, but we switched the users back to w2000 and they got it. The wierd thing is it can be working fine for a few hours and then will occur.

Anyone else had this? I'm well beyond frustration point with it now as I've tried everything from new citrix profile, new network profile, cleared internet cache etc.

Any help or ideas would be welcomed.

Regards
Matt
 
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