Missing COM 3 & 4 with Motorola SM56!!!

[jgbsys]

Missing COM 3 & 4 with Motorola SM56!!!


I can’t get Motorola’s SM56 ISM56PCIDFV : SM56 Software Speakerphone Modem for PCI (Data/Fax/Voice) to work. I recently upgraded from win98 to win2000. On 98 the modem was on Com4. After installing the driver for 2000 I only have Com 1 & 2. How do I get COM 3 & 4 back???

I downloaded and installed the drivers for PCI2 from

http://e-www.motorola.com/collateral/SM56_DRIVERS.html#DFwin2000

Regards,

Joe

 

[jrini]

On Win 2K, the installation software should assign your Modem to the next available COM port. If COM1 and COM2 are showing in Device Manager, I would assume that the BIOS is setting them up. When you then install the Modem it should default to COM3.
You can use the "Install New Hardware" function to install a COM3 or COM4 or etc. but then the installation software for the Modem should try to default to the next unassigned COM port.