Miss-Match Between Outbound Digits And Directory

[craig90]

I have a customer that wants to have a prefix of 0 for an outside line on IPO (Australia). That's fine, but we then have to put the 0 in the directory for speed dialing. This then has the effect of not recognizing the inbound numbers and matching them to the directory numbers/names. Is there a way round this.

 

[IPGuru]

Check the "prefix" options in your trunk
correctly setting these should resolve your alpha tagging issue.

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[craig90]

Thanks IPGuru,

That doesn't work, but we are looking at another option.

 

[snowman50]

The prefix is ignored

Set the prefix in trunks for
Prefix 0
National 00
International 0 00

In uk the 0 would be 9
9
90
900