Misdialed extensions hang up on caller. Fix? 1

[jonnyGURU]

Using VoiceMailPro, I have incoming call route going to a menu, looking for 7??? keypress, going to a transfer with a specific of $key.

Works fine if extension exists, but if it does not, the caller is hung up on.

Unlike Dial By Name, there's no True/False test condition. How do I get a False extension kick back to the auto-attendant for a second attempt? What am I missing?

Thanks!

Dispensing quality rants and mishaps since 1999:

http://www.jonnyguru.com

 

[IPGuru]

creat a short code of 7??? that routes back to the vm pro.

SC 7???
number "Short Codes.fail"
feature Voicemail collect

& a new wm short code enry for fail

existing extns have priority over short codes so this should not affect the normal operation

 

[jonnyGURU]

Uh! See... you got to think outside of the box.

The Shortcode wouldn't be 7???. It's actually 7XXX, but you put my brain on the right track.

I made the number the name of the VMP Shortcode and the feature VoiceMail Node and it works beautifully!

Dispensing quality rants and mishaps since 1999:

http://www.jonnyguru.com

 

[IPGuru]

Just cheking that you guys do think about these answers
(thats my excuse & I am sticking to it)

 

[Morrack]

Hey, that was my trick IPGuru! ;-)