Need a step by step process of adding a another number to my miran card in my option 11c. I have 1 number assigned currently (2000) that is working, I need to add another (2025).
Thanks in advance!
I currently have a single number which is 2000, when I call this number it goes straight to music (Miran Card). I need a step by step on how to configure another number like 2025 to do the same thing (go straight to music) I have very little experience on this system, Any help would be great! I's a Option 11C, small system for lab use!
Step by step is too long for this type of forum. Too many variables and too many questions still to be answered. My suggestion is to call your vendor and have them show you so you can take notes.
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dn 2000 is the ACOD for rte 30 which is your music route. Prt rte 30 in ld 21, create a new route that looks like it, only change the acod to 2025. Then you need to build a new music trunk in LD14 and crossconnect it to your trunk card
I build another rte which is 31 with a acod of 2025. I prt the truk and have 4 music already, what do you mean by crossconnect? See Print out below!
Rte 30
TYPE RDB
CUST 00
DMOD
ROUT 30
DES PICO
TKTP MUS
NPID_TBL_NUM 0
ICOG OGT
SRCH LIN
STEP
BDCT YES
ACOD 2000
TARG
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GTO 896
GTI 896
SFB 3
IENB 5
TFD 0
SST 5 0
DTD NO
SCDT NO
2 DT NO
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
NATL YES
CFWR NO
IDOP NO
MUS NO
PANS YES
TTBL 0
OHTD NO
ALRM NO
TIDY 7101 30
SGRP 0
AACR NO
rte 31
TYPE RDB
CUST 00
DMOD
ROUT 31
DES PICO
TKTP MUS
NPID_TBL_NUM 0
ICOG OGT
DTA301 5
SRCH LIN
STEP
BDCT YES
ACOD 2025
TARG 01
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GTO 896
GTI 896
SFB 3
IENB 5
TFD 0
SST 5 0
DTD NO
SCDT NO
2 DT NO
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
NATL YES
CFWR NO
IDOP NO
MUS NO
PANS YES
TTBL 0
OHTD NO
ALRM NO
TIDY 2025 31
SGRP 0
AACR NO
TRunks 4 Music
REQ:
DTA301 5 prt
TYPE:
DTA301 5 mus
TN
CUST
DTA301 5
DATE
PAGE
TN 004 0 00 00
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 30 1
DATE 20 APR 2004
TN 004 0 00 01
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
DTA301 5
RTMB 30 2
DATE 16 APR 2004
TN 004 0 00 02
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 30 3
DATE 16 APR 2004
TN 004 0 00 03
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 30 4
DATE 16 APR 2004
At 1 time both 2000 and 2025 were getting to the music trunk???
As I have come to find out from the helpful members here...a bdct mus route allows up to 64 users if you have the music broadcast package. Add more routes for more users. If you don't have more than 64 on hold at one moment, it is pointless to do so. This doesn't use up a conference card.
A little MP3 player on a exut is a perfect solution for nice mus. Better than the elevator music loop that came on our MIRAN channel 0.
Believe it or not, our call center agents swear that their callers are less agitated now with the MP3s than with the former music...
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