Migrating NES CC 6.0 to AACC 6.2 1

[Skaret]

We have migrated NES CC 6.0 to AACC 6.2. Migrations seems to be OK, except that skillset name and agent names with localized norwegian lettes are not migrated OK.

Example:
Lowercase norewgian letters in NES CC 6.0: ø,å
After migration lowercase norewgian letters in AACC 6.2: °,Õ

Anyone experienced the same problem?

 

[mlozoveanu]

Please read the latest Release Notes from SP4, regarding how to migrate: "Migration from a NES CC6.0 system using the Avaya migration tool does not support the migration of Nordic characters. Please contact Avaya support if you have this character set."

Have fun!