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Migrate from ACT! 2000 to ACT! 2010

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mufka

mufka

ISP
Dec 18, 2000
587
US
I'm trying to convert from ACT! 2000 to ACT! 2010. I've run into a problem in the custom field mapping. I cannot select ID/Status from 2000 and map it to ID/Status in 2010. The ID/Status just doesn't show up in the list on the left (2000 side). Is this normal?
 
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Only if the field has been renamed or the database has some corruption.

Try the Standard Conversion... you only need Custom if you have Alternate Contact fields you want moved to Secondary Contacts in the new version.

I usually find a better conversion if I first get the ACT! 6.0 30-day trial from this ACT! Knowledge Base article -

The run ACTDIAG maintenance as per this ACT! Knowledge Base article -

The ACT! 6.0 version of ACTDIAG could fix more issues.


Then convert the data as per this ACT! Knowledge Base article -

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
Join the LinkedIN ACT! Fanatics Group
 
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The standard conversion seemed to work ok. Everything seemed to come over. Is there a way to import email?
 
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The email system (inbox, etc.). It appears that emails that are attached to contacts came over. The Outlook integration in ACT! 2000 wasn't so good. So I'm using ACT! for email. (I use Outlook for personal email and like the systems to be separate).

 
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