MICS 'virtual' extension call forward

[ljclives]

I need to set up an extension(s) in the MICS that externally call forward to an external number. No physical phone connected to the port. Is this possible?

 

[allworxguy]

Sometimes. It's hit and miss. Plug in a phone, set the forwarding and then unplug it. I've had it work. Sometimes not. Sometimes works for awhile.

Sorry to be so vague.

Marv ccna

 

[curlycord]

Generally we would have said no, maybe it depends on the software level to get that "hit".

One workaround possibly here:

https://www.tek-tips.com/viewthread.cfm?qid=1490204

Options:
-Mailbox greeting - leave a message with a number to call
-All Norstar voice mail systems - Off Premise Notification - when a message is left vmail calls the mobile so the user can check the message
-Callpilot - Outbound Transfer - in your mailbox greeting tell people to leave a message or press 7 to call your mobile
-If using AA for a small business where people press 1, 2 3 etc for a person then program the Path's for Transfer/External
-DID/Private Line - Use Line Redirection - Intercom calls or calls from AA will not be redirected.

Even if the phone is plugged in you need to have software 4.1 or above on the MICS/CICS to allow for External Forwarding
Here are more detail:

https://www.tek-tips.com/faqs.cfm?fid=2078

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Toronto, Canada

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