I have a customer with a PRI entering their MICS. They have reported a few times now that sometimes (not always) they will try to call out and when they hit the last digit, the call drops, their line button LCD disappears and the phone returns to 'on-hook' status.
We have been there several times and the programming looks fine (as far as we can see). The LEC has looked at every angle of the PRI.
I suspect it's the Norstar, due to the fact that the phone just hangs up on them, but not totally sure.
Any ideas?
We have been there several times and the programming looks fine (as far as we can see). The LEC has looked at every angle of the PRI.
I suspect it's the Norstar, due to the fact that the phone just hangs up on them, but not totally sure.
Any ideas?