MICS External Call Forwarding Question

[mcblalb30]

Hi,

I want to external call forward calls from a MICS extension running R4.1 but Feature 4 denies any forwarding besides internally. Anyone know what release external call forwarding became available on?

This leads to a second question. I'd like to purchase a Call Pilot 100/150 voicemail system, and program an option off of a CCR tree that forwards calls to an external number. Will this be possible if I upgrade my software?

Thanks in advance,

 

[Bob3470]

CFW was awailable on 4.1

 

[exsmogger]

To call forward externally you must:
1 - Allow redirect for the extension using call forward
2 - Create a destination code (8 for example) to use a route (001 for example)
3 - Program the route to use pool A

Then you can F4, dial 8, dial the number for external forward.

As Bob3470 wrote, no need to upgrade your software. R4.1 will do external call forward and the Call Pilot is compatible.

Brian Cox

http://www.jandjcommunications.com

http://groups.to/jandj/

(updated 2-14-09)

http://phonewire.blogspot.com/

(updated 2-16-09)

 

[mcblalb30]

Ok cool I will try this out, thanks. I was hoping I wouldn't have to upgrade and I thought 4.1 could do this, just wasn't sure how.

Thanks.