I have a customer who just switched from analog lines to a PRI. Before they had a night button that when activated it with add more extensions (and a bell on the wall) to ring on incoming calls. That way if the receptionist was away from her desk other people would hear the calls coming in. I have not been able to reproduce this after the PRI. I am missing something but don't know what. Any help would be greatly appreciated.
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MICS 7.1 Night Service w/PRI "Need HELP"
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curlycord
Programmer
You need to remove the copper trunk line 0XX and replace with target line 1XX under Service Modes/Schedule/Night/Line settings as an example.
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Thank You for the quick response. Can I replace with Lines 001-023? I have the extensions that I want to ring in Ringing Group 001 and the Night Service set manual, the Control Set is 201 (which is the Prime Set) but I cant seem to find where I assign the lines.
Long story short, customer had a 0X32 running ver 1.x, so I replaced the whole KSU with new one running 7.1 that had DTI card and Combo card installed, with PRI enabler. Everything is working great except Night Service button.
I'm heading out to customer site so I will be able to check programming.
Long story short, customer had a 0X32 running ver 1.x, so I replaced the whole KSU with new one running 7.1 that had DTI card and Combo card installed, with PRI enabler. Everything is working great except Night Service button.
I'm heading out to customer site so I will be able to check programming.
curlycord
Programmer
No, per above your lines ring in on Target Lines which start at line 157 and up.
Most will use 157 with the main number then the rest for others.
When you are "Manual" which is the first option under "Night" keep pressing Next until you see "Line Settings".
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Most will use 157 with the main number then the rest for others.
When you are "Manual" which is the first option under "Night" keep pressing Next until you see "Line Settings".
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curlycord
Programmer
Cool, thanks for update.
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