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MICS: 7.0: No MOH with DID card, yet Loopstart card ok

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visionscomm

Technical User
Jan 12, 2006
49
US
I have a norstar MICS 7.0 where the Music-On-Hold works for calls on Loopstart card, but does not work for any calls to the off-core DID card. This is very strange becasue all the setting are good. I can get all the background music and everything. But nothing on the DID. Am I missing something?
 
You don't have your DID's set to private do you?

MarvO said it
 
Yes, we tried the public/private setting and it does the same thing. Looks like we gotta call nortel now. But thanks anyway.
 
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