This has been working for seven years. Since yesterday Customer cannot make outgoing calls ('All lines busy") and incoming calls ring busy. Telco says equipment issue. The DTI card has a yellow LED on it at the top - not normal. As soon as I put into loop back mode from the smart jack back to the DTI card card goes normal green. Thus I figured a Telco issue so tomorrow I have to fight it out with them and their sophisticated test equipment.Problem is their smart jack looks normal as well - clean and green. How do I prove beyond a shadow of a doubt it is not the DTI card or is it?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
MICS 7.0 DTI card in alarm mode
- Thread starter ljclives
- Start date
allworxguy
Vendor
- Thread starter
- #3
Yellow alarm does not show on smart jack, if you have YELLOW Alarm this means that your XMIT is not getting to the Vendor thus they send a YELLOW. You have proved that it's not your problem by looping the circuit back and everything goes green.
OLD ROLMEN WORKING ON NORTELS AND AVAYA
OLD ROLMEN WORKING ON NORTELS AND AVAYA
curlycord
Programmer
Looking at the Alarm codes can tell a story too.
=----(((((((((()----=
curlycord
=----(((((((((()----=
curlycord
- Status
Similar threads
- Locked
- Question
