MICS 6.1 - ASM no longer recognized

[cmcfarling]

I have an MICS (6.1) with a 2-port fiber expansion module and an Analog Station Module. As of today the ASM is no longer being recognized. Maintenance > Module/port status > Module 3 shows a status of Unequipped. I'm remote so any on-site troubleshooting is done with help of a non-tech. I do have remote access via Remote Tools. I have rebooted the MICS and ASM but the problem persists. Just wondering if there's any way to determine if the expansion card is bad. I figured I'd send a new fiber cable and try that first then replace fiber expansion card then ASM.

 

[curlycord]

Try the other port and see if system sees it
See if red light coming from KSU via fibre cable
Make sure fibre cables are in nice and tight
See if there is a power light on the ASM



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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[cmcfarling]

- Red light is coming from both expansion card ports (card is likely good)
- When cable is plugged into expansion card, red light is emitted from other end (cable is likely good)
- ASM still not seen when connected to other expansion card port
- ASM has flashing green light (bad ASM?) what's flashing green mean?

 

[Pats14]

It means the ASM went bad. Trunk modules do that too (blink when bad)

 

[curlycord]

Yes blinking led usually means a bad PS in the module.


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca