MICS 3.0 2nd call on target line getting busy

[jerryreeve]

Got a Norstar MICS 3.0 with a T-1 DID's. Problem is this: When I receive a call on target line 148 that is assigned as ring only on two stations, (each station has 4 intercom buttons) a second call to the DID of the target line gets a busy instead of ringing either phone. Neither phone is set to forward on busy. I can see the DID trunk activate (I assigned appear only to a set so I could see calls coming in) but get a busy from the norstar. I cannot seem to get the second call to ring on this at all.

Any ideas on what I may have missed or is this a restriction of this software? I have done this with a mics 4.1 software so I was expecting this to work here.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[jkupski]

Check the "if busy" setting on the target line. I'm willing to bet you have it set to "busy tone" instead of "to prime."

 

[jerryreeve]

sorry for delay in returning post.

the MICS 3.0 does not have an "if busy" option in the target lines. I have no idea why I don't have that option.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[MarvO1]

Jerry, what is your Prime Set for the line?, and for the Trunk?

MarvO said it

 

[jerryreeve]

trunk (01-10 DID)is none and target line is 203

JerryReeve
Communications Systems Int'l
com-sys.com

 

[jerryreeve]

re-phrase that, target line 203 has set 203 as prime set.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[commsguy]

Jerry,

I had this problem before and fixed it. I am searching through my notes. (thank god i keep notes)



commsguy

http://www.convetech.com