MICROTEK SCANNER ERROR 204

[anne571]

I am installing a Microtek 9600XL scanner on my Dell XPS H266 PC using Windows 98SE. I am using an Adaptec 2920 SCSI card.

I have downloaded Scanwizard V3.09. I keep getting a error 204 message (scanning lamp and image sensor circuit failure). I have reconfigured the SCSI in the control panel (/u-) as suggested by Microtek. The scanner will make a pass through the calibration section and I see the item that I have scanned, but the program will not allow me to make the final scan..I keep getting the error 204 message.

I have contacted Microtek and was given "some" assistance - mostly to send the unit to them for repair ($$$ -not in warranty).

Two questions:
1)Does any one have a solution for this error message?

2). Can anyone identify the part that needs to be replaced, if indeed there is a scanning lamp or image sensor circuit failure?

 

[mpapet]

Try letting the scanner warm up for a few minutes. Make sure you check the sleep settings. (if any in the software)

Otherwise you more than likely have a hardware/lightsource problem that will require repair.

Michael

 

[anne571]

Michael,
Thank you. It probably is a lightsource/hardware problem. Anyone have an idea on repairs?
Elaine

 

[Precast]

Anne: I am having the same problem with my Dell GX240 and a ScanMaker 9600xl. Sometimes it works but there is never any rhyme or reason why. Did you ever find out how to fix this?

 

[jarrodk]

We're having the same problem. It happens ocassionally on black and white, but every time on color scans. Has anyone found a resolution to this?