Microsoft XP Pro shutdown only restarts

[snoopydawg]

Microsoft XP Pro shutdown only restarts. Can anyone tell me how i can fix this please?

Thanks for any info.

KMart-

 

[bcastner]

It is throwing a STOP error during shutdown.

Right-click My Computer, Properties, Advanced, Startup and Recovery -- Settings, and uncheck the box to "Automaticly restart".

Now shutdown and write down carefully the error number and error message text and post it back to the forum.

Some help in detecting the problem:

http://support.microsoft.com/default.aspx?scid=kb;en-us;320299&Product=winxp

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308029

http://www.aumha.org/win5/a/shtdwnxp.htm

http://www.theeldergeek.com/shutdown_issues_in_xp.htm