Microsoft update possibly caused problem 1

[Domino2]

I have a dual boot C drive (seperate partitions). The first partition has the office 2003 family on, the second has office 2007 family. All was working okay until Microsoft did updates. Now when I try to open Excel 2003, Word 2003, a dialogue comes up asking for my 2007 disk and follows through saying validation of software fails. Anyone know how I can get round this, my software is legal, I want both office families in use. Thanks

 

[xlhelp]

It would really help if the proper wording of the error was mentioned rather than it asks for 2007 CD. Also in this kind of a case it helps to know which product is on the Primary partion. The first partition doen't tell me which one is the rpimary.

Without knowing exactly what's what; here is "A shot in the Dark" (Elke Sommer looked so good in that movie).

Re-install 2003 and see if your computer behaves.

A man has only two choices: He can be right or he can be happy.

 

[Domino2]

Sorry. The first partition has Windows XP, and Office 2003 family. The second partition has Windows XP and the Office 2007 family.

If I am on the first partition, and open up Excel 2003, a dialogue appears saying my software is not legsl, which is and I have been using and updating for the last 5 years. If I select remind again later, another dialogue opens

Windows installer

The feature you are trying to use is on a CDROM or other removable disk that is not available

Insert the Microsoft Office 2007 disk

This all erupted after an update from MS.

Hope thats clearer, thanks

 

[Domino2]

More information. If I open a spreadsheet, access database or word document then I get no warning dialogues come up?

 

[xlhelp]

Chances are MS will do their updates on the primary partion. And that's where it might get it's information as to what's on your system. I would suggest repair office 2003 first, if that doesn't work re-install 2003.

A man has only two choices: He can be right or he can be happy.

 

[Domino2]

Many thanks. I will try the repair first, however a re-install may cause problems as I think you have to install earlier software first on a drive, although that might only be applicable for two versions on the same partition, don't know.

 

[Domino2]

I tried a repair, however got:

Error 1706 Setup cannot find the required files. Check your network or CD Rom drive. For other potential solutions to this problem see C:\Program Files\Microsoft Office\Office11\1033\Setup.chm

Any ideas, thanks

 

[xlhelp]

I believe the repair process requires your install CD to access files; unless you have all the CAB files on your HD, then you could point to it. Microsoft site has various solutions for Error 1706.

A man has only two choices: He can be right or he can be happy.

 

[Domino2]

Thanks, I retried it with my CD. It went through the process and reported the repair had been done. However when I open Excel, the windows installer comes up asking for my 2007 disk. Last time I allow updates on my pc. Problem is how do I get rid of this??

 

[xlhelp]

You can always try a restore to a previous state. Pick a date before the update ocurred.

Go to Start, Programs, Accesories, System tools, System Restore.

A man has only two choices: He can be right or he can be happy.

 

[Domino2]

I went back 5 days and did a restore, but the installer still comes up looking for a 2007 disk. There must be a file somewhere thats triggering the installer. I went into msconfig and unselected the windows installer. That results in it popping up then going each time an office application is opened. I just hope I have not got to re-install everything on my system.

 

[Domino2]

I uninstalled Office 2003 and then re-installed. It fixed the problem. Many thanks for your help.