Microsoft Outlook 1

[Trini5]

In my install of Outlook 2003 on a new computer - I have some how deleted the 'local settings' folder that is linked to Outlook. I have reinstalled Outlook and when I try to setup Outlook it does not setup the 'local settings' folder under the users' profile. Is there a resolve for this?

 

[linney]

Are you talking about this location?

C:\Documents and Settings\Usernamexxxx\Local Settings\Application Data\Microsoft\Outlook

The folder "Local Settings" is a Hidden and System file, have you got the two options in Folder Options/ View set to show these type of files?

 

[Trini5]

Thanks - I found the Local Settings folder per your direction and discovered in the Outlook folder and I then compared my outlook folder to the user's and found that the files in her outlook folder is: Extend dat file, Outlook office data file, outlook.sharing.xml.obi, personal folders (1) and personal folders (2), Office data file, uanrdex.oab, ubrowse.oab, urdndex.oab, utmplts.oab.

I discoverd that the Files that are missing: Archive, outlook, udetails, updndex. Can this be recovered?

 

[linney]

I don't have some of those files either. Are her e-mails working or is there any actual problem with e-mail?

Under Outlook Help in there a "Detect and Repair" option that you can try?

You could also look to the MS Office forum for expert help.

http://www.tek-tips.com/threadminder.cfm?pid=68

 

[Trini5]

Her email is not setting up - she can go online and get to her email via IE, however, when I click on Outlook to setup the user's profile a window prompts me to type in the mail server and user's name. I click Apply and Outlook closes on its own.

 

[linney]

Not a lot here.

http://groups.google.com/groups/sea...unt+in+outlook+-express+-exchange&qt_s=Search

I suppose you could start looking at problems with the user's profile?

Anything showing up in the Event Viewer?

811151 - How to Copy User Data to a New User Profile

http://support.microsoft.com/?kbid=811151

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

 

[smah]

Try running Detect & Repair.

 

[emperio]

running detect & repair doesn't fix the outlook problem try to uninstall the outlook and reinstall it again, and if still having the same problem try to create new profile and configure it

 

[Trini5]

I've noticed that the archive.pst file is not in the Outlook folder. The data file information is pointing to the users's personal folder instead of the archive.pst folder. How can I restablish the archive.pst file in the outlook folder. In the "deliver new email to the following accounts" window - it is pointing to the 'personal folder' instead of 'mailbox-user's name'. In the event viewer the error that I saw there read: "the dns server encountered an invalid domain name in a packet 206.13.28.12 this packet is rejected." I truly appreciate your assistance on this. Thank you.

 

[linney]

See if there are any clues here.


I do not have an archive.pst folder

http://groups.google.com/group/micr...in+the+Outlook+folder&rnum=1#066efc655ae31805

Common .pst File Questions

http://www.windowsitpro.com/articles/index.cfm?articleid=24017&cpage=6

http://www.google.com/search?q=archive.pst+file+is+not+in+the+Outlook+folder&rls=com.microsoft:

http://groups.google.com/groups?q=archive.pst file is not in the Outlook folder&rls=com.microsoft:

How many of those DNS errors are you getting, just one or hundreds?

http://www.eventid.net/display.asp?eventid=5504&eventno=642&source=DNS&phase=1

Event 5504 is logged when a Windows Server 2003-based DNS server receives a packet that contains a DNAME resource record

http://support.microsoft.com/default.aspx?scid=kb;en-us;920162

 

[Trini5]

There are hundreds of the DNS errors

 

[linney]

http://www.google.com/search?q=the+...d+domain+name+in+a+packet+&rls=com.microsoft:

http://groups.google.com/groups?q=t...d domain name in a packet &rls=com.microsoft: