MicroSoft Outlook Client

[Hudson22]

All,
MM3.1 with MSS backend.
We want to put on microsoft outlook client, but we have a Outlook 2008 server for email. Looking at the Avaya web site, I don't see one for our email server.

I can't see the 5.0 clients installed against page that describes what it is to be used with. Any ideas?
thanks,
Hudson22

 

[Hudson22]

In relation to this post, after trying to load the latest outlook client for MM3.1 this is the error I get.

Access denied. Use a telephone or the web client to access the mailbox. The mail systems's privacy settings prevent you from accessing your mailbox using MS-Outlook Client-Add in.

anyone have this issue?

 

[texeric]

You will need to allow client access through the COS.

http://www.theviagroup.com

 

[Hudson22]

That was it.
thanks,
Hudson22

 

[Hudson22]

Additional question:
The client works well but,
It does not see the new vm messages unless you are opening the email or hit the send/receive button to check for new messages.
Is there a setting that will allow the vm msg to automatically dump into the Avaya folder without any help?
thanks,
Hudson22

 

[texeric]

I think it checks at a set interval. If you need to know when you get a new message I suggest you setup the Notify Me feature. Then you can know when you can hit send and receive to get a new message from MM.

http://www.theviagroup.com

 

[Hudson22]

Found it:
Went to tools/options/mail setup/send receive options in Outlook. Added Avaya Account as a new group and set the "setting for group Avaya Account" to check for new messages to 1 minute. It now updates without hitting send/receive.

Thanks for your reply.
Hudson22