Microsoft Fax crashes XP

[TTEL]

We have the Microsoft Fax Console running and generally things are OK.
However everytime an incimming fax is automatically answered this causes the PC to crash.
That is to say TOTAL freeze up. Does not resond to CTRL-ALT-DEL and only option is to hit the power button.
Machine is brand new Dell Dimension 1100.

Any help appreciated.


Thanks

 

[linney]

HOW TO: Troubleshoot Common Fax Problems in Microsoft Windows XP

http://support.microsoft.com/kb/321639/en-us?FR=1&PA=1&SD=HSCH

http://72.14.203.104/search?q=cache...answered+hang+OR+freeze+xp&hl=en&ct=clnk&cd=1

Are there any clues in the Event Viewer?