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Microsoft CRM 3.0 Recovery Problem

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Pjotrus

Technical User
Jan 27, 2010
1
PL
Hello Everyone,

Recently, a server where the CRM was installed crashed. So, using another server I begun recovery procedure. It was joined to AD I installed all necessary services including SMTP, IIS and so on. CRM was using a SQL server intalled on the same machine, so the data was also lost but I have all backup files. I installed also SQL Server 2005 and I created two databases - OrgName_METABASE and OrgName_MSCRM and using Tasks in Microsoft SQL Managemant Studio restored these databases from backup. Next I begun intallation using following config file:

<CRMSetup>
<Server>
<LicenseKey>XXXXX-XXXXX-XXXXX-XXXXX-XXXXX</LicenseKey>
<Groups AutoGroupManagementOff="true">
<PrivUserGroup>CN=PrivUserGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b},OU=CRM,DC=Org,DC=wew</PrivUserGroup>
<SQLAccessGroup>CN=SQLAccessGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b},OU=CRM,DC=Org,DC=wew</SQLAccessGroup>
<UserGroup>CN=UserGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b},OU=CRM,DC=Org,DC=wew</UserGroup>
<ReportingGroup>CN=ReportingGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b},OU=CRM,DC=Org,DC=wew</ReportingGroup>
</Groups>
<Organization>OrgName</Organization>
<SqlServer>CRM</SqlServer>
<Database create="false"/>
<InstallDir>D:\Program Files\Microsoft CRM</InstallDir>
<WebSiteUrl>/LM/W3SVC/1</WebSiteUrl>
</Server>
</CRMSetup>

During system requirements check I received an error "One or more Microsoft CRM groups do not exist." I checked these group in AD and all of them was created previously by the first CRM installation. I also tried step by step without .xml config file - the same result. After that using SQL Managemant Studio in CRM databases I deleted login, user, and schemas for:

SQLAccessGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b}
ReportingGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b}

next, I recreated them again - with no effect.

After that i deleted groups in AD

UserGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b}
PrivUserGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b}
SQLAccessGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b}
ReportingGroup {1de6bbcd-3673-4d51-ae09-86993dbe152b}

Recreated them again and added users.

The same error message.

Do anyone have any idea? I would be the most grateful for any help with this case.

Best Regards,
 
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