Micros TAPI error 1

[azrobert]

Had the internet go out at one of our stores and the backup cc failed. Am getting an Internal TAPI error [-5]
any one know what this error is ?

 

[MikeRose]

This means that the com port is not currently set up for the backup dial modem failed. Be sure the comport only has baud rate of 1200 and the port is set up 7-Even-1 rather than 8-none-1. You should also be sure to trigger the set up dialogue boxes through a command line. Browse to
\micros\res\pos\bin, type settle /?. This will give you the specifics.

 

[azrobert]

thanks!
I will give that a try when I am at the site tomorrow