RES 5.1
I recently replaced a WS5a with a spare (Win32 client), and now the screen that the user is directed to when they use a Table Object is different than any other workstation.
Same RVC, same user, and same sequence of keypresses results in a different order screen.
[UWS NORMAL]
Sign In User 123
Select Table Object
Displays Entree SLU
[UWS BAD]
Sign In User 123
Select Table Object
Displays older/unused screen
This is particularly confusing since the the UWS and RVC TS settings are the same and the default transaction screen is a Dining Object screen with tables. It is only once the Table Object button is pressed that the behavior is different.
Picking up a check from an Open Check SLU screen does the right thing and displays the Entree SLU when a check is selected.
I've been banging my head against this for awhile and would be grateful for any ideas.
I recently replaced a WS5a with a spare (Win32 client), and now the screen that the user is directed to when they use a Table Object is different than any other workstation.
Same RVC, same user, and same sequence of keypresses results in a different order screen.
[UWS NORMAL]
Sign In User 123
Select Table Object
Displays Entree SLU
[UWS BAD]
Sign In User 123
Select Table Object
Displays older/unused screen
This is particularly confusing since the the UWS and RVC TS settings are the same and the default transaction screen is a Dining Object screen with tables. It is only once the Table Object button is pressed that the behavior is different.
Picking up a check from an Open Check SLU screen does the right thing and displays the Entree SLU when a check is selected.
I've been banging my head against this for awhile and would be grateful for any ideas.