MICROS RES 3700 V 5.4 mr3 reports issue

[visionteksystems]

I have an RES 3700 that shows 40 col reports fine in report viewer, yet makes full page reports that normally span 3 pages (RPT_101) now span 11 or more pages formats in center of page 3 inches high. Have uninstalled/reinstalled adobe reader and java. Ideas?

 

[jimmymcp02]

hi.

I had this issue before. I had created reports in crystal 8 and when I upgraded to 5.x (or maybe 4.x) I think It was crystal 11 and when I opened the 40 column custom reports I could see an extra line of space in the report itself. Once I removed and saved the doubled space went away.